Refund policy
Refund Policy for Conspiracy Guru Cards (CGC)
Returns & Exchanges We want you to love your gear, but due to the collectible nature of our products and custom print-on-demand/apparel items, please review our policy guidelines below before placing your order.
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Eligibility Window: You have 30 days from the delivery date to request a return or exchange for eligible items.
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Apparel (T-Shirts & Hoodies): Unworn, unwashed, and undamaged apparel items in their original condition may be returned or exchanged within 30 days. Items with signs of wear, washing, or odors will not be accepted.
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Coffee Mugs & Accessories: Mugs must be unused and in their original packaging. Because glassware and ceramics are fragile, please inspect your mug immediately upon arrival.
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Trading Cards & Packs: To protect the integrity of our collectible sets and mystery pulls, all sales are final on opened booster packs, boxes, or unsealed card sets. Unopened, factory-sealed boxes or packs may be returned within 30 days.
Damaged, Defective, or Misprinted Items If you received a damaged mug, a misprinted hoodie, or a transit-damaged trading card shipment, we’ve got your back. Please contact us within 48 hours of delivery at support@conspiracygurucards.com with clear photos of the defect or shipping damage. We will gladly arrange a replacement or store credit.
Non-Returnable Items
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Opened or unsealed trading card packs and boxes.
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Used, washed, or worn apparel.
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Used drinkware or mugs.
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Digital products or virtual assets.
Refunds (If Applicable) Once your return is received and inspected, we will notify you via email. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
Shipping Costs You will be responsible for paying your own shipping costs for returning non-defective items. Original and return shipping costs are non-refundable.